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Database System Maintenance and Support (Enterprise Distribution Industry)
We offer annual contracts to help distributors run their main systems’ databases for several years following a migration. We respond to a variety of failures, conduct periodic audits, suggest replacement components, and work together with hardware and software vendors on our clients’ behalf.
Challenges
- Reduce response and resolution time in the event of failure
- Deal with sudden increases in the number of transactions
- Update profiles for various types of configuration data
Our Solution
- We conduct periodic database audits to check on resources and performance statistics.
- We provide technical support when failures occur, isolating the cause of each failure and contacting the manufacturer when necessary.
- We perform database administration tasks, such as applying patches and configuring systems when more hardware is added.
Database Services
Hands-On Training Services
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